Experience / 2022 – present
Carnival UK
Marketing technology and platform delivery supporting P&O Cruises and Cunard, with work across analytics, experimentation infrastructure, first-party activation and governed delivery.
Dec 2024 – present · Carnival UK
Manager, Marketing Technology & Operations
Shared MarTech leadership, Web 2 infrastructure and eventing, experimentation enablement, platform roadmaps, privacy controls and release governance.
Feb 2022 – Dec 2024 · Carnival UK
Manager, Marketing Technology
First-party data API architecture and delivery, the initial abandoned-basket capability, Adobe Experience Cloud maintenance and marketing technology implementation.
In my current role, I have led the shared MarTech capability across Marketing, Product, Digital Insights, Data, Engineering, Architecture and Privacy. I brought supplier work into an integrated roadmap and established intake and release governance.
My technical contribution includes the design and build of Web 2 MarTech infrastructure, analytics and eventing, and server-side experimentation foundations. I also led a multidisciplinary Web 2 delivery team and wrote Playwright and Selenium proof implementations for an automation-testing pilot.
In the earlier Manager, Marketing Technology role, I designed the architecture and led delivery of a first-party data API for P&O Cruises social-proof messaging, and led the initial abandoned-basket implementation for P&O Cruises and Cunard.
- Period
- Feb 2022 – present
- Location
- Southampton, UK
- Brands
- P&O Cruises + Cunard
- Focus
- Platforms + engineering + delivery